paradox of most retail enterprise systems today is that the
more powerful and complex they get, the less useful they become.
This is because while the supply of data that software can supply
keeps growing exponentially, the time and attention span of
managers is fixed. So while there are lots of software packages
out there with lots of nifty bells and whistles, there are very
few managers out there with the time to understand what those
bells and do, much less ring the bells and blow the whistles
on a regular basis.
and time again, we have been surprised by how many of the features
available to them in their inventory control system retailers
answer to this problem is automation: the software must
automate as many of the tasks and processes the retailer needs
as possible. Most other inventory control systems only offer a
limited set of tools that require managers to constantly take
corrective action after-the-fact.
view is that the job of the manager is to study trends and set
the correct parameters
for the operation while watching for important exceptions. The
difference is like the difference between flying a propeller plane
and flying a 747: while other systems require you to keep your
hand on the joystick at all times, with XpertMart you'll be feeding
coordinates into the plane's auto-pilot system and making sure
everything runs smoothly.
automation is not enough. We believe that the only way to cope
with this explosion of information and empower managers is to
design "expert" systems.
what is an expert system? To be truly useful, a system
needs to not only generate the mountains of raw data and information,
it also must make sense of all of the information for the user.
An expert system needs to organize and convey the information
into meaningful trends that managers can take timely action on.
An expert system needs to filter out the important pieces of information
and present them to the user - even if the user hasn't asked for
an expert system must generate decisions, not just information.
Based on a set of rules the user defines, an expert system
must analyze the available data and then come to a specific recommendation
the user can accept or reject.
is the vision that has guided the development of XpertMart
so far and will continue to guide us as we add new features and
capabilities to our software. We think it's important that when
you buy software from us you feel confident that your new partner
has a vision for the future and is anticipating your technology
are proud to announce the release of our first expert feature:
Stay tuned as we announce the release of new expert
features currently under development.