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Iinventory
management technology available to national chains 15 years ago
was out of reach to independent retailers. Today,
the problem is that independent retailers do not have the personnel
or time to fully utilize all of this technology. One study on the
adoption of POS systems found that retailers that only used basic
features only saw their sales rise an average of 5% while retailers
who used all features available to them (such as customer relationship
management and automatic restocking) saw their sales rise an average
of 20%.
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